Description:

This one-day negotiation course covers an important general topic.

We all negotiate at work, at home, with people and with obstacles. But this course is not about social negotiation, it is about a formal, reliable way of negotiating success. Very few transactions are finalized without some form of negotiation and the more experienced and capable the negotiator, the more successful will be the business. Negotiation is also an opportunity to showcase your skills and influence the market in favour of your business. Negotiation is a very powerful skill and one which will prove itself over and over again.

This course will consider the great negotiations of the past and discuss what lessons we can learn from them. These great lessons are spread around the world, and they are found in politics, war and peace and in all markets. The course will look at how great negotiators used their profound ability to understand situations and recognise the other party’s position within them. It will look at the nature of negotiation and how it can all culminate in a tangible skill.

The course will cover the many issues that an excellent negotiator will consider during the negotiation and how they relate to basic values such as honesty, ethics, fairness and principle. It will consider tactics, planning, communication, power and many other issues that relate to successful negotiation. It will discuss the BATNA as part of the strategy and other issues related to a negotiation which cannot succeed under the circumstances.

We can all negotiate to some degree but much can get in the way of a successful outcome. This course will help to eliminate many of those obstacles and allow a more fruitful process of negotiation based on a better understanding of the issues at play. This is a vital skill in business which can only lead to more success. We believe that the inclusion of a strong negotiation skill set will help you and your business to be more successful

An Attendance Certificate will be provided at the end of this skill course.

Vital Benefits:

Negotiation is a vital skill, which will lead to more success in business and less difficulties in the future. A culture of sound negotiation embraces sound human values which are recognised and applauded. This course provides you the following vital benefits:

• A sound understanding of negotiation
• A clear understanding of the process of negotiation
• An understanding of the human values of negotiation
• An understanding of the communication of negotiation, especially body language
• An understanding of the tactics used in negotiation
• An understanding of third party negotiation such as arbitration
• An understanding of responsibility and ethics

Objectives:

Negotiation is the language of business bartering, a skill rooted in the ages but honed in the modern. In this course, it is our objective to:

• Clearly describe the place of negotiation in the modern world of business and projects
• Provide a clear and accessible toolkit for negotiation
• Understand the values of the principled negotiator and why they are crucial in this process
• Provide examples and case studies which are interesting and provide clear understanding of important aspects of negotiation
• Provide opportunity to discuss and validate
• Help you understand your ability as a skilled negotiator

Topics:

The course covers the following topics:

• The nature of negotiation
• Examples of great negotiations by great negotiators
• Communication especially body language
• An effective five step process
• The relationship factor – trust and reputation
• Justice and law
• How power can be used in negotiation
• The management of power and authority in negotiation
• Ethics, what ethics
• Setting goals which work

Who to Attend:

If you can manage business without human contact you may not need this important skill, but for everyone else it is essential. We would recommend the course to the following project people:

• The client staff
• The project managers
• The project staff
• Line managers
• The professional services teams
• The senior supply chain managers
• Business leaders
• Business executives
• Business managers
• Marketing and sales managers
• Operations managers
• Those who make important decisions for the business
• Those who face the clients or customers
• Those who want to develop their business skills
• Everyone who wants to know more about negotiation
• Anyone who sees project management as a career