Description:

This two-day course covers an important business skill.

It has long been recognised that teams can be very productive. In fact that is what a team is – a very productive group of people. But to be really effective, teams need to have a constantly changing target – something new to revitalize their efforts; otherwise they can quickly lose focus and performance. Teams therefore are about performance and so it must be measured and used to help the team improve and excel. There are many types of team and each has a specialized purpose. One team does not fit all purposes and each must be formed and developed for a purpose.

This course is intended to provide the knowledge required to be able to create productive and confident teams. The role each team member plays has an impact on the outcome and so selection must be based on capability and personality. Everyone is different, each with strengths and weaknesses. These have to be recognised and deployed so that strengths are the focus and weaknesses are controlled.

The course will look at team identification, design, development and performance. There are many tools which can help us through this process, making outcomes more dependable and clients more satisfied. The course will look at the evaluation of teams and individuals within teams with a focus on performance and development. It will look at collaboration and the means by which teams can interrelate with ever increasing benefits and successful outcomes.

Teams are known to be very productive, but it is not automatic. Simply putting people together does not make a team. Teams are built just like organisations are built; by choosing the right people with the right skills to do the work the business benefits from.

The course will use interesting case studies to anchor the learning and challenge the concepts. This course has business performance implications.

An Attendance Certificate will be provided at the end of this skill course.

Vital Benefits:

The use of teams is becoming more common in business as they constantly change and look for business advantage - performance. Those who have reliable control of their resources will succeed over those who do not. This course provides the following vital benefits:

• A clear understanding of how teams work and how they can benefit business
• An understanding of building teams for specific purposes
• An understanding of very high performance specialty teams
• An understanding of team roles and their importance in team building
• An understanding of the benefits of collaboration in the continuous improvement of performance

Objectives:

Teams do not automatically perform well. They have to be built to order and managed like any other resource to get the best from them. However, this can provide a great deal of team satisfaction resulting in a more dependable workforce. In this course, it is our objectives to:

• Provide the knowledge required to fully understand the teamwork concept and how it can benefit the business
• Understand conflict, negotiation, behaviour and habits of teams
• Show how teams can be identified, built and managed to provide great performance by exposing strength and controlling weakness
• Provide an evaluation process which will expose strengths
• Provide a strong understanding of the concept of collaboration and how it is used

Topics:

The course covers the following topics:

• An overview of teams and their value
• Objectives and other ways of motivation
• An understanding of Belbin team roles and evaluation
• The nature of teams and how they work – eligibility v suitability
• An introduction to 360 degree evaluations
• Measuring team effectiveness and providing feedback
• Leadership, group think, team energy, the management plateau and blindsiding
• Rebuilding teams for the future

Who to Attend:

Teams are here to stay. But they take some maintenance and if this is done well, the benefits are dependable. Business teams may constitute a large proportion of the human resource. We would recommend the course to the following project people:

• Business leaders
• Business managers
• Human resource managers
• Senior and line managers
• Team leaders and team staff
• All those that want to know more about themselves
• Those that want to increase their skills